Return Policy
15-Day Return Guarantee
We want you to be completely satisfied with your purchase. If you’re not, you can return the product within 15 days of receiving it, provided it meets the following conditions:
The item must be in good condition, and free from any damage, wear, or signs of use.
All original packaging, tags, and accessories must be included.
The product should not have been customized or altered in any way.
How to Initiate a Return
Contact Us: If you wish to return an item, please reach out to our customer support team within the specified return window. You can contact us via email or phone, and we’ll guide you through the process.
Return Authorization: We’ll provide you with a return authorization number (RMA) and instructions on how to proceed.
Packaging: Pack the item securely in its original packaging, ensuring that it’s protected during transit.
Shipping: Ship the package back to us using a reliable courier service. You’ll be responsible for the return shipping costs.
Inspection and Refund: Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. If everything checks out, we’ll process your refund within 3 business days.
Exceptions
Customized Products: Unfortunately, we cannot accept returns for customized or personalized items unless they are defective or damaged.
Final Sale Items: Items marked as “final sale” are non-returnable.
Contact Us
If you have any questions or need assistance with your return, please don’t hesitate to contact our customer support team. We’re here to help!
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